Indian Call Center

Not too long ago, I had to deal with an offshore outsourced customer service agent. It was a real nightmare. The customer service representative couldn't understand what I was trying to tell him. Eventually, the agent got so upset with me that he told me he would have his supervisor call me right back. Two days later I got a message to call. By then, I had already figured out how to fix the problem . . . get rid of the piece of crap and buy a new one made by a different manufacturer.



If the US government was friendlier (by lowering taxes) to companies that create jobs, jobs wouldn't be offshored to foreign countries in the first place.